Refund policy

Return & Refund Policy

All Sales Are Final

All sales are final. We do not accept returns, exchanges, or refunds after the order has been received and accepted by the customer, except where otherwise required by applicable law.

Inspection Upon Delivery

Customers are responsible for carefully inspecting all items at the time of delivery and before accepting the order or signing any delivery receipt, invoice, or acknowledgment of receipt.

Please check the quantity, condition, and correctness of all items before accepting the delivery.

If an item is damaged, defective, missing, or incorrect, you must notify the delivery representative and Chips House before accepting or signing for the order.

By accepting the goods and signing the delivery receipt, invoice, or acknowledgment of receipt, you confirm that you have inspected the order and received the items in satisfactory condition and in the correct quantity.

No Returns After Acceptance

Once the order has been accepted and signed for, it will be considered final and complete. We will not accept any claims for returns, exchanges, refunds, missing items, incorrect items, damages, or defects discovered after acceptance, except where required by applicable law.

We strongly recommend that customers do not sign for or accept any shipment until they have fully inspected the goods.